Customer Services & FAQ

Shipping & Delivery
We aim to dispatch our goods the same or next working day. Delivery times for within the UK is usually 2-3 working days. International delivery times can vary. Please allow up to 10 days for all international deliveries.
All post is sent as 'signed for' parcels so please ensure that there will be someone to sign for the parcel on delivery.

Returns & Replacements
It is up to you as the customer to provide the correct size for rings etc. Please obtain your correct ring size from a professional jewellers. You may refer to our ring size conversion chart to ensure you get the correct size.
If you are not entirely happy with your purchase please return the unopened and unused item back to within 7 days and a full refund will be given.